Good2Know / Agency
Berlin-based collective
Every business
has gaps.
We find them,
and fix them.
We look at your business, tell you something you didn’t know that makes you money, and then we fix it. Good to know.
Start with the audit01 / Agency
We look first, and tell you straight what we found.
We start with how your business actually runs, and with plain questions. How does a lead get captured, and who picks it up? How does an enquiry become a sale? Which tools do you pay for, and who uses them? What gets typed twice? What depends on one person’s memory?
The answers open up your marketing and sales, so next we look at what your customers see. Can people find you on Google, and does ChatGPT recommend you or your competitor? We check your SEO and AI search and fix what’s in the way. We send your form and time the reply, call after hours, and try your checkout or booking on a phone.
You get a short list in plain language, biggest gaps first: what we saw, why it costs money, the fix and who can do it. If we can’t show what a gap costs, we say so and leave the number out. The list is yours whether or not you hire us.
Sometimes the fix is a setting or a simpler process. Sometimes it’s new technology, including AI. We recommend what fits.
02 / How we fix them
Most projects use more than one
01
Brand and positioningWhen people can’t tell what you do in five seconds, or the site undersells the business. We settle who it is for, what to say and how it should look.02
Websites and storesBusy pages with no next step, forms that break quietly, checkouts that lose people on a phone. We build and look after pages, stores, booking and payments.03
Systems and automationLeads that go missing, follow-ups that never go out, details typed twice. We find where the work gets stuck, fix it with what fits and keep it working.04
Content pipelineProfiles gone quiet, posts with no route to a sale, expertise nobody sees. We plan, shoot, edit and post it, with a short report each month.03 / Selected work
Names on request
This is what the fixing looks like. We are a Berlin-based collective: for each fix we bring in the people it needs, and you keep the same contact from the first call to launch. On every site we check SEO and AI search, and fix what’s in the way.

Product brand, US
A store, creator outreach and one weekly number for the owner.

Coaching platform
A back office for every coach and club that applies, synced to the founder's sheet.

Fitness brand
Session booking with QR tickets, a member app that works without signal, and the run club every week.

Sports community platform
A coach app where every player is scored and families get the report.
04 / In numbers
As of 2026
2020
Building for businesses since